Due to the escalation of the current COVID-19 pandemic, I have made some changes to the way I offer clinical services (sports therapy, nutrition, and biomechanics assessments).
The changes will reduce infection risks to patients, clinic staff and our community, while enabling the provision of essential health services to those in need.
As a professional member of the Australian Natural Therapists Association and Sports Medicine Australia, sports therapy and nutrition consultations classify as “essential allied health services”.
This classification means that government restrictions on massage do not apply to professionally registered practitioners such as myotherapists, sports therapists and acupuncturists.
Rest assured, we are taking our patient’s health incredibly seriously, and my decision to continue face-to-face consultations is evaluated constantly.
Here are of the changes we have made.
We have bolstered our existing infection control and sanitation measures, including regular sanitation of all treatment equipment, doors, walls and waiting rooms.
Higher risk patients such as the elderly or ill will be offered priority appointment times to ensure there is minimal exposure to others in the clinic. Isolated waiting areas are available. As is an express booking and payment service.
Consultation durations have been reduced for all appointments to a maximum of 30 minutes.
Appointments for children under 16 will be unavailable as we cannot have more than two individuals in the treatment room at one time and comply with distancing regulations.
Telehealth consultations will be available in the coming weeks for those who do not require physical assessment or manual therapy.
Late cancellation fees will be waived for any patient who feels unwell.
Modalities such as dry-needling, corrective exercise and electrotherapies may be prioritised over soft-tissue techniques if indicated and requested.
These changes are based on the advice of the Victorian department of health and my two professional health associations.
If you have any questions regarding your treatment plan or any of these new processes, please don’t hesitate to contact me directly.
I’m here to help.